Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service team is trained to very quickly address all of our Linux shared hosting customers’ questions and help questions. Via our ticketing system, you will be able to fill in your request and a support crew member will likely go back to to you in only maximum an hour. Basically, practice shows that the ordinary response time frame is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily contact us 24x7x365 with any concern you may have involving our services. Now we have professionals on duty constantly to supply help whenever necessary. You’ll be able to the ticketing system or post an email anytime, alternatively you can pick–up the telephone or make use of the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Net Stargate has built–in an in depth know–how base into the Control Panel so you might receive practical step by step recommendations anytime. Each section of the Control Panel features its own contextual support area showcasing a group of how–to content articles. We have also made video lessons to supply you with a superior idea of the simplest way to conduct any given task.