Website Migration

A: The website migration service offered by Net Stargate is totally free of charge and consists of moving all your web files, databases and e–mails from your present web hosting provider to your brand–new hosting account with us. We will also fine–tune all the configuration settings necessary for your web sites to be completely operational on our avant–garde cloud hosting platform.Our technicians are fully capable of moving any type of site. With years of practical experience behind their backs, they’re well–versed in the specificities of our web hosting platform, our Control Panel as well as all other well–known Control Panels. For them, moving a custom–built app with multiple custom libraries is as elementary as moving a simple WordPress–based weblog.

A: We strive to accomplish all web site migrations as fast as possible. Nevertheless, we do not have a fixed time frame for website migrations. There are certain things that you have to take into account – the mere size of your website and the workload of our website migration staff, etc. We constantly strive to perform each migration within 48 hours. With smaller web sites, our team typically manages to finish in less than 24 hours.

A: We don’t collect any personal details. We’ll need, however, the login information for your old hosting account along with the name of the web site that you wish to transfer.

A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a customer. We’re dedicated to protecting the security of the private details obtained from the customers. For this purpose, we employ technical security measures in order to prevent the loss, the misappropriation, the alteration or the unlawful leak of the information under our control. The security measures include, but are not limited to: physical, digital and managerial operations to safeguard and secure the information that we obtain online. When we request customers to supply financial information (for example, a debit card number), this info is encoded using the Secure Sockets Layer (SSL) encryption method.

A: No. Your site will stay available online during the migration. Once everything is done on our end, we will inform you so that you can examine it and check for any problems. If everything’s okay, all you will need to do is change your domain name’s DNS settings.

A: While we move your content, your web hosting provider won’t be aware of the migration at all. We will never get in touch with them in any way.

A: We can transfer your website from any hosting provider or any Linux–powered web hosting platform as long as we can get access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we are unable to transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.